Frequently Asked Questions
About Omi Eats
What is Omi Eats?
OmiEats is a meal prep and catering service offering delicious, balanced meals crafted by a professional chef. We prepare our meals at our Moncks Corner Commercial Kitchen and provide free delivery up to 25 mile radius.
Where are you meals prepared?
Our meals are prepared at our Moncks Corner Commercial Kitchen. Omi Eats, LLC is licensed, insured, and operates from a DHEC-inspected A+ kitchen, ensuring high standards of quality and hygiene in every meal we make.
Who prepares the meals at Omi Eats?
Our meals are prepared by a professional chef with a passion for creating delicious, balanced, and nutritious meals that cater to a variety of dietary needs.
Do you offer catering services for events?
Yes, we offer catering services for events, including special menus like Cuban cuisine, to add variety and excitement to your gatherings. Check out our Catering Menu
Frequently Asked Questions
Flexible Subscriptions
How does the subscription plan work?
Our subscription plan allows you to receive freshly prepared meals on a regular basis. You can choose the frequency and number of meals you need each week, ensuring a consistent supply of nutritious and delicious meals.
Our subscription plan is designed to be flexible. You can pause, skip, or cancel anytime without any long-term commitments or cancellation fees.
Can I customize my subscription?
Yes, you can customize your subscription to fit your needs. Choose your preferred meal options, specify any allergies, and select your portion sizes. You can also adjust your delivery schedule and meal preferences at any time through your customer portal.
Is there a long-term commitment?
No, there are no long-term commitments or cancellation fees. You can pause, skip, or cancel your subscription at any time without any penalties.
How do I manage my subscription?
You can manage your subscription easily through our customer portal. This includes pausing, skipping, or canceling your subscription, as well as making changes to your meal preferences and delivery details.
How do I pause or skip a delivery?
To pause or skip a delivery, simply log in to your customer portal and select the delivery you wish to pause or skip. Make sure to do this before the cutoff time on Thursday for the upcoming Sunday delivery.
What is the cutoff time for making changes to my subscription?
The cutoff time for making changes to your subscription, including pausing, skipping, or canceling, is before your next subscription billing.
How is my subscription billed?
Your subscription is billed on a weekly, bi-weekly, tri-weekly, or monthly basis. You choose your delivery frequency. The billing occurs automatically, and you will receive a notification before each billing cycle.
Frequently Asked Questions
Meal Plans
What types of meals do you offer?
At Omi Eats, we offer a variety of expertly crafted balanced meals, low-carb options, and a mix of both to cater to your dietary preferences and needs.
What are the meal portion sizes?
Each meal comes with a 4 oz portion of protein. If you need more protein, you can add double protein, making it an 8 oz portion, for just $5 more.
Do you offer gluten-free options?
Yes, our meals are Gluten-Free, however for any dietary concerns, consult your healthcare provider, as our gluten-free meals share an oven.
Can I specify my allergies and meal preferences?
Absolutely! You can specify any allergies and meal preferences during the checkout process to ensure your meals are tailored to your needs.
Can I add extra protein to my meals in my subscription?
Yes, you can add double protein to any meal in your subscription for just $5 more, ensuring you get the extra boost you need.
How do I store my meals?
Store your meals in a fridge or a freezer. If you do not plan to eat your meals within a 4 days, put them in the freezer.
How flexible is your subscription plan?
Our subscription plan is designed to be flexible. You can pause, skip, or cancel anytime without any long-term commitments or cancellation fees.
How can I manage my subscription?
You can manage your subscription and access your customer portal to make any changes, ensuring full control over your meal plan.
Frequently Asked Questions
Order & Delivery
Do you offer Free Delivery?
Yes, we offer free delivery for local orders in Summerville, Cane Bay, and Nexton. Additionally, we deliver up to a 25-mile radius for free, ensuring your meals arrive fresh and ready to enjoy.
Where do you deliver?
 We offer free delivery for local orders in Summerville, Cane Bay, Nexton, Moncks Corner, and Goose Creek, Charleston, North Charleston, Mount Pleasant, James Island.
When should I place my order?
Please place your order by Thursday for delivery on Sunday. This ensures we have enough time to prepare and deliver fresh meals to your doorstep.
 How do I place an order?
- Select Your Meal Plan: Choose Balanced, Low Carb, or Extra Protein.
- Choose Purchase Type:
- One-time Purchase
- Subscribe & Save 10% - Delivery options: weekly, bi-weekly, tri-weekly, or monthly
- Checkout: Add your preferences, allergies, and exclusions, then complete your order.